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Notification. Help, please. Thanks!


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Posted

Admin,

 

So, I have another little problem today. Here is the screenshot:

 

 

err.png

 

 

When, I checked there's no new visitor messages or PMs. But the notification is still there. It's not urgent but I hope it will get back to normal so that I can check real-time PMs or VMs. Thanks in advance, guys!

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  • Key

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Posted

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If you click on the arrow pointing down on the Notifications tab, what does it say? That it's a Private Message, a Visitor Message, Mention, Quote, Game Invitation, etc.?

Posted

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Unread visitor messages

Posted

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and
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... I have the exact same problem... also visitor message after some one deleted a message after they noticed they sent it a second time.

Posted

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yeah, that was exactly how it happened to me too.

 

and now, my notification kinda wonky. i only got a few mention notification. i need to go check on mention tab to see any latest one. just an fyi

Posted

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What date (approx) did you receive the VM that was later deleted? Also, what is the username of the person who deleted the VM?

Posted

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the time stamp: 01-14-2018 10:06 AM

 

the message written there: This message has been deleted by Mochi.

Posted

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12-24-2017 08:26pm

 

and the message has been deleted by

Dexen

 

Posted

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Please try to refresh YO and see if it still occurs. If it does, please log out, clear cookies, then log back in and tell me if the issue is still there. (:

Posted

I did refresh, log out, clear cookies. It's still there

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Posted

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Visit the pages 2, 3 and 4 of your VMs and see if it still appears.

Posted

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oh...i checked. the VM is not there anymore. but the notification still does.

Posted

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Please check now, as I have manually edited the unread VM count table in the database for the two of you. It seems those deleted messages made the counter get stuck.

Posted

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yes it's okay now. thank you so much, key! i'm really sorry for the inconvenience.

Posted

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thank you very much :)

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