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Cannot Insert Image on Signature


eminanmm
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Hello, Good Day.

I'm encountering a problem where I cant insert GIF or any Image on my Signature even though it meets the guidelines:

  • Maximum of 3 images
  • Images up to 500 x 300 pixels
  • Maximum of 1 URL
  • Maximum of 3 lines

Here is the message that I'm getting:

"Unable to retrieve signature image dimensions for

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please try another image."

I tried different types of images jpg, png ,etc. and its still not working. Please Help. Thank you very much.

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Please send me the picture you wanna use as signature so I can check (: Don't forget to mention me (with @username) so that I get notified of your reply.

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Here is the URL of the image I want to use :)

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  • 8 months later...

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hi, I also have the same problem, cannot upload image as my signature and was looking for a way. please help ><

this is the link 

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thank you very much

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